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    • NETZ
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    • Commodities
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  • Contact Us

Privacy Policy

At NETZ (referred to as "NETZ" and its subsidiaries), we highly value your privacy and are committed to protecting it through this privacy policy ("Policy"). This Policy explains the types of information we may collect from you or that you provide ("Personal Information") through our website www.netzcommodities.com (the "Website") and any associated products and services (referred to as "Services"). Additionally, it describes how we collect, use, maintain, protect, and disclose this Personal Information. It also outlines the choices you have regarding the use of your Personal Information and how you can access and update it.


This Policy is a legally binding agreement between you ("User", "you", or "your") and NETZ (operating as "NETZ", "we", "us", or "our"). If you do not agree with the terms of this Policy, you must refrain from using the Website and Services. By using the Website and Services, you acknowledge that you have read, understood, and agreed to follow the rules of this Policy.


Automatic collection of information

When you use the Website, our servers automatically record data sent by your browser. This data may encompass details such as your IP address, browser type and version, operating system type and version, language preferences, pages viewed, access times and dates, and other pertinent statistics.


Collection of personal information

You can access and use the Website and Services without revealing any information that identifies you as a specific, identifiable individual. However, if you choose to use certain features, you may be required to provide Personal Information, including but not limited to:

  • Account details (such as username and password)
  • Contact information (such as email address and phone number)
  • Basic personal information (such as name and country of residence)
  • Proof of identity (such as a government-issued ID)
  • Payment information (such as bank details for transactions)

You can choose not to provide Personal Information, but this may prevent access to some features of the Website and Services.


Use and processing of collected information 

We collect and process your Personal Information for the following purposes:

  • Creating and managing user accounts
  • Managing and fulfilling orders
  • Delivering trading-related products or services
  • Sending administrative information
  • Sending marketing and promotional communications (subject to user consent)
  • Providing product and service updates
  • Responding to inquiries and offering support
  • Improving user experience
  • Enforcing terms, conditions, and policies
  • Protecting against abuse and malicious users
  • Responding to legal requests and preventing harm
  • Operating the Website and Services‍



Payment Processing and Security Measures

For payment-related services, users may be required to provide payment details. We use third-party payment processors to securely handle transactions. These processors adhere to the latest security standards set by the PCI Security Standards Council. Users are advised to review the privacy policies of these processors, as their use of personal information is governed by their respective policies.


Managing information 

You can request the deletion or modification of certain Personal Information by contacting us. However, we may retain information for compliance with legal obligations and security purposes.


Disclosure of information 


We do not sell or rent Personal Information. However, we may share it under the following circumstances:

  • With service providers assisting in website operations
  • If required by law or legal processes
  • In case of business transitions such as mergers or acquisitions

Data Retention 

We retain Personal Information as long as necessary to fulfill legal obligations and provide Services. After the retention period, Personal Information will be securely deleted.


International Data Transfers and Compliance

Depending on your location, your data may be transferred and stored in different countries. Any transfers of Personal Information comply with applicable data protection laws.


Rights of Users

Depending on your location, you may have rights under applicable laws, including:

  • Right to access and obtain a copy of your data
  • Right to correct inaccuracies
  • Right to object to certain data processing
  • Right to request deletion of data
  • Right to data portability

To exercise these rights, please contact us.



Rights of Residents under State Privacy Laws

If you reside in California or other states with specific privacy laws, you have certain rights regarding your Personal Information, and we are committed to facilitating your exercise of these rights in accordance with applicable laws. This supplemental section, along with other relevant sections of the Policy, outlines your rights and how to exercise them under various state laws, including the California Consumer Privacy Act (CCPA), the California Privacy Rights Act (CPRA), and similar legislation in other states.

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  • Right to Know and Access: You have the right to request information about the Personal Information we have collected about you. Upon receiving a verifiable request, we will disclose:

  1. Specific pieces of Personal Information we hold about you
  2. Categories of sources from which your information is collected
  3. Purposes for collecting, selling, or sharing your Personal Information


You may also request the information to be provided in a portable and easily usable format if technically feasible.

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  • Right to Correction: You can request correction of your inaccurate Personal Information, considering the nature of the information and its processing purposes.
  • Right to Deletion: You have the right to request deletion of your Personal Information.
  • Right to Opt-Out of Sale and Sharing: You can opt-out of the sale or sharing of your Personal Information for monetary or other valuable consideration.
  • Right to Consent or Limit Use of Sensitive Personal Information: You can consent to the use of your Sensitive Personal Information and direct us to restrict its use and disclosure, within legal boundaries and the scope of your consent.
  • Right to Non-Discrimination: We will not discriminate against you for exercising your privacy rights. We will not treat you differently, deny you goods or services, or provide a different quality of service based on your exercise of privacy rights.
  • Shine the Light: California residents with an established business relationship with us have the right to know how their personal information is disclosed for direct marketing purposes under California’s "Shine the Light" law or opt out of such practices.

To exercise your rights, contact us using the details provided below. Upon verifying your request, we will process it to the extent feasible within our capabilities.



Protection of Children's Privacy

The Website and Services are not intended for individuals under the age of 18. We do not knowingly collect Personal Information from minors. If you believe a minor has provided us with information, please contact us to request its deletion.
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Data Security and Privacy Measures

We implement stringent security measures to protect your Personal Information, including encryption, secure servers, and access controls. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.


Data breach 

If we detect any compromise to the security of our Website and Services or any unauthorized disclosure of User’s Personal Information due to external activities such as security breaches or fraudulent acts, we reserve the right to take appropriate actions. These actions may include investigating the incident, reporting it, and cooperating with law enforcement authorities. If a data breach occurs, we will make reasonable attempts to inform affected individuals if we determine there is a reasonable risk of harm to them or if legal obligations mandate notification. Notification will be sent via mail.


External Links Disclaimer


The Website may contain links to external resources. We are not responsible for the privacy practices of these third-party websites and encourage you to read their privacy policies.



Changes to this Privacy Policy


We may update this Privacy Policy periodically. We encourage you to review this page regularly to stay informed about any changes.

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Contacting us 

If you have any questions about this Policy or how we collect, use, or share your information, please contact us at support@netz.trade or you may use the following data subject request form to submit your request: Click here to submit request .

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NETZ Subsidiaries operating as NETZ USA LLC in the United States of America and NETZ DMCC in Dubai, UAE.

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NETZ is not a financial adviser. You should consider seeking independent legal, financial, taxation or other advice to check how the website information relates to your unique circumstances. NETZ is not liable for any loss caused, whether due to negligence or otherwise arising from the use of, or reliance on, the information provided directly or indirectly, by use of this website.


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